Tutorials

Avyukta Intellicall: Customer Information Form Pre Installation Check List- International Call Center Pre Installation Check List- DomesticCall Center

Avyukta Intellicall: Click here to download the Dialer Snapshots, Please put the password as dialerindia123 once prompted

Avyukta Intellicall: We use three categories of the Dialer Solution; we are one of the unique vendors who procure hardware-based and Software-based Dialers; hardware-based Solutions are suggested to centers with more than 80 Seats for cost mitigation reasons. However, the feature list can be found here; see the Feature list.

Avyukta Intellicall: For VoIP, we use only A-Grade VoIP Routes backup routes for every client. However, A Grade Routes are also possible at approximately 10% higher price/s on demand. For Predictive or Hosted or Cloud or Virtual Server Solutions we are currently using 6 Dedicated Server based in A Grade COLOs and Data Centers each with at least 100 MB of Premium Bandwidth and at least 20 TB or transfers; also these servers are Dual Xeon Quad Cores with 16 GB RAM or higher and RAID Setups of 1 TB or higher.

Avyukta Intellicall: We try to keep our prices as low as possible and try to be the best value for money vendor globally, if not the best yet. Due to the vast VoIP traffic and Cloud infrastructure that we have, we can get bulk orders on better rates from Tier 1 Suppliers on a win-win model and then suffice clients expected techno commercial levels on a win-win at the same time; years of such perseverance with working slightly above BEP levels allows us to eat significant market share by the end of 2014 without compromising on QoS Parameters. As far as negotiations are concerned, it is inversely proportional to the volume and the hours consumed with support since HR is not only our major strength but cost as well; we are working on a system where there is a “One Week ‘Voice + Chat’ Support and then ‘Chat Only’ Support is offered to offer further competitive pricing.